Associate Director

Associate Director
Reports to
Executive Director
3 Department Heads and a Manager (Volunteer, Stores, Design, and Operations)
8:30-5:00 p.m., with weekends and evenings as required
$80,000-$100,000 annually (depending on experience) with full benefits
To apply
Please send a résumé and cover letter to hiring@826valencia with Associate Director in the subject line. Please also fill out this short application. The deadline to apply is July 16, open until filled.
Who we are
826 Valencia is an award-winning nonprofit dedicated to supporting under-resourced students ages six to eighteen with their creative and expository writing skills and to helping teachers inspire their students to write. Our innovative and award-winning model has inspired over 40 like-minded organizations worldwide. We offer a highly collaborative, bustling work environment full of passionate professionals who strive to create programs that transform our students’ relationships to writing, and to build an inclusive community that meets the needs and reflects the diverse backgrounds of our students.
Position Summary
The 826 Valencia Associate Director is responsible for internal operations of the organization, including supervision of Department Heads, and will lead the organization in terms of best practices for Human Resources so that staff feels well-supported and effective in their roles. The Associate Director will be a leader in supporting a high performing and inclusive work culture, researching and modeling best practices across all areas of people management to ensure a rewarding and inspiring mission-driven work environment.
Reporting Structures
Reports to the Executive Director. Directly supervises Operations Manager, Director of Volunteer Engagement, Stores Director, and Design Director.
Major Responsibilities
  • Works closely with the Operations Manager to do effective space planning and manage three facilities
  • Manages leases and relationships with landlords
  • Supports Operations Manager and IT consultant in optimizing our technological hardware, software, and IT systems
Organizational Development
  • Manages succession planning, superior workforce development, key employee retention, organization design, and change management
  • Manages employee communication and feedback through such avenues as staff meetings, team meetings, and work culture surveys to foster continuous improvement and inclusion in a diverse work environment
Human Resources
  • Work with executive leadership to develop an employee-oriented company culture that lives out our organization’s core values
  • Selects and supervises Human Resources consultants, attorneys, and training specialists, and coordinates company use of insurance brokers, insurance carriers, and other outside sources
  • Works with lawyers and senior management to establish compliant and equitable Human Resources policies, programs, and practices; communicates policies effectively with all staff
  • Works with the Operations Manager to optimize effective onboarding, payroll, and other human resources functions
  • Provides ongoing training and effective support for different job levels in the organization, including AmeriCorps members, Coordinators, People Managers, and Directors
  • Leads the implementation of the performance management system that includes individual development plans and 360 reviews related to job level competencies; monitors and advises managers and supervisors in the progressive discipline system of the company; monitors the implementation of a performance improvement process with non-performing employees
  • Leads recruiting and hiring practices necessary to recruit and hire a diverse and highly qualified staff; directs effective onboarding procedures for all new staff
  • Conducts investigations when employee complaints or concerns are brought forth and supports restorative solutions when possible
  • Works with key stakeholders to establish a fair, competitive, and sustainable salary structure that helps to recruit and retain superior staff
  • Obtains cost-effective, employee serving benefits; monitors national benefits environment for options and cost savings; with the Operations Manager, leads the development of benefit orientations and other benefit training
  • Supervise department heads so that they feel supported in their roles as team leaders and people managers; help department leads set and reach goals in line with organizational needs
Other Responsibilities
  • Uphold organizational compliance to Points of Light
  • Attend staff meetings, meet all deadlines
  • Attend National Conference and other professional development workshops, conferences, seminars, etc.
  • Participate as part of the organization’s leadership team in the development and management of the strategic direction of 826 Valencia, and integrate the team’s work to support the organizational vision and mission
  • All other duties as assigned by the Executive Director
Education and Experience Requirements
  • Bachelor of Arts, advanced management degree, and training in human resources preferred
  • 10+ years human resources and senior management experience
Required Skills and Abilities
  • Designs enduring, scalable, and codified systems that enable staff success and achieve results within departments while maximizing resources
  • Ensures day-to-day operations within purview are having maximum impact toward organizational strategy; makes sound and culturally competent decisions that drive the organization forward and marshalls the appropriate resources to execute
  • Drives and participates in decisions to refine 826’s values, strategy and approach based on community context and input; communicates connections and implications of work/decisions across the organization
  • Develops and implements systems to effectively support managers in developing and demonstrating management skills; develops and implements accountability and coaching structures to support managers as they coach and develop their teams
  • Develops and implements systems to take down silos within and across departments, creating formal/informal structures for cross-department collaboration that leverages differences and inspires trust among members
  • Models expectations for an inclusive environment where staff, volunteers, stakeholders, and students from all backgrounds thrive
  • Demonstrates highly developed awareness of how one’s leadership and behaviors, directly and indirectly, impact others; anticipates and understands implications
  • Creates a culture of professional development, continuous feedback, and mutual support among staff within the purview and in collaboration with other directors; provides a compelling career progression within the departments and environment for growth and development; develops and implements systems to celebrate team accomplishments
Working Conditions and Environment
In the fall, this position will involve travel from the centers in the Tenderloin and Mission to the Mission Bay neighborhood. In the spring, programs will run in the new center in Mission Bay.
826 Valencia is an equal opportunity employer committed to achieving a diverse and inclusive workforce. People of color are strongly encouraged to apply. 826 Valencia does not discriminate on the basis of race, ethnicity, age, religion, sexual orientation, political orientation, disability, veteran status, or gender identity or expression.