Tenderloin Programs Associate

PositionTenderloin Programs AssociateBased out ofTenderloin Center, 180 Golden Gate Ave., San Francisco, with substantial time at nearby schools. Candidates must be located in or willing to relocate to the San Francisco Bay Area, and able to work in an open-office environment where there may be substantial ambient noise and overheard conversations Salary$20 per hourStatusNon-Exempt, HourlyReports toPrograms DirectorHoursPart-Time (20 hours per week), likely Mondays and Thursdays (9:00 a.m. - 5:00 p.m.) and Fridays (9:00 a.m.-2:30 p.m.), subject to change based on programmatic needsTo ApplyFill out this short application and submit your cover letter and résumé to hiring@826valencia.org by Friday, June 23. Please write “Tenderloin Programs Associate” in the subject line. Applications will be accepted on a rolling basis, open until filled. Ideal start date is August 7, but there is some flexibility.
Position Summary
The Tenderloin Programs Associate is responsible for supporting our students directly as a tutor and mentor. The core of our work is direct service, and this position will support programming and audio editing for our Podcasting Field Trip Program about 20 hours a week. The Programs Associate is energized by working with students in grades 3-5, can effectively tutor small groups of students with high academic and various social emotional needs, and is enthusiastic about amplifying youth voice through podcasts and publications.
Position Snapshot
  • Create change by tutoring writing in Tenderloin programs
  • Audioedit student podcasts and support audio editing volunteers
  • Collaborate with team, volunteers, and interns to support students' success
Reporting To
The Programs Associate reports to the Tenderloin Programs Director
Major Responsibilities
Programs Support
  • Support programs (primarily In-Schools Programs and Podcasting Field Trips) as a tutor and mentor, providing individualized support to students with high needs 
  • Audioedit student podcasts and implement systems to support audio editing volunteers 
  • Build relationships with volunteer tutors and provide ongoing guidance and feedback on their tutoring practice; escalate situations to the attention of 826 Valencia staff as needed
  • Curate and copyedit student writing using the 826 Valencia Style Guide; consistently honor student voice
  • Work with Supervisor and team to determine program priorities and track progress towards goals/objectives; evaluate program effectiveness to develop improved methods for program delivery
  • Communicate with all parties in a timely, responsive, and effective manner
  • Support and celebrate interns and volunteers to promote continued engagement
  • Track student and volunteer data in Salesforce, including attendance and program hours; support reporting as needed
  • Support and/or coordinate student-related publications and release parties;.duties may include transcription, translation, and copyediting
  • Support other organizational functions as needed
Other Responsibilities
  • Attend weekly team meetings, meet all deadlines, and assist in the evaluation of the program
  • Proactively raise issues with the Supervisor to prioritize tasks and implement solutions Meet all deadlines, maintain accurate timesheets and promptly submit hours worked and Paid Time Off for review and approval by Supervisor, and participate in performance appraisal systems
  • Collaborate with all staff members to ensure robust programming
  • All other duties as assigned by the Executive Director and Supervisor
Education and Experience Requirements
  • Bachelor’s degree (preferred)
  • Experience working with youth who live in under-resourced communities (preferred)
  • Able to regularly travel to local schools within a half-mile of the Tenderloin Center
  • Any proficiency in Spanish, Arabic, or Chinese language (preferred)
  • Facility with Google Suite, Microsoft Office Suite (Word, Excel, PowerPoint), Zoom, and macOS
  • Able to complete a background check and Tuberculosis screening. We will consider qualified applicants with arrest and conviction records for employment, pursuant to the San Francisco Fair Chance Ordinance, but will not hire anyone with a record that includes a conviction of a serious or violent felony, sexual offense, or controlled substance offense
  • Able to provide proof of COVID-19 vaccination including all available booster doses, or participate in an interactive process for accommodations. Able to follow COVID-19 health and safety guidelines while in our Writing Centers, at schools sites, and work events
Required Competencies 
  • Develops individual work plans with goals and interim milestones to manage one’s work, ensuring high-quality and timely delivery; communicates project progress to manager and seeks counsel when help is needed to execute on goals
  • Produces crisp, engaging, and quality communications, both written and verbal
  • Understands when and how to escalate issues through appropriate channels; contributes to a culture of giving and receiving input; communicates authentically and respectfully to resolve conflict across lines of difference; adjusts work accordingly to incorporate others’ perspectives
  • Demonstrates awareness of one's feelings, thoughts, and behaviors, and their impact on others; is open to seeking out feedback and opportunities to grow
  • Prioritizes unparalleled service to students
Compensation & Benefits
  • $20 hourly wage
  • Paid Time Off: approximately four Wellness Days per year 
  • Employee Assistance Program, group life insurance
  • Pre-Tax Savings: 401(k) plan with <1% employer match, Commuter Benefits
  • Support applying for affordable health insurance coverage and CalFresh, if eligible
  • 40% discount at all 826 Valencia stores
826 Valencia is an equal opportunity employer committed to achieving a diverse and inclusive workforce. Candidates who identify as Black, Indigenous or people of color are strongly encouraged to apply. 826 Valencia does not discriminate on the basis of race, ethnicity, age, religion, sexual orientation, political orientation, disability, veteran status, or gender identity or expression. For more information, read the 826 Stand: https://826valencia.org/the-826-stand/. You can read about our core values at https://826valencia.org/core-values/.