Tenderloin Programs Manager

PositionPrograms ManagerBased out ofTenderloin Center, 180 Golden Gate Ave. in San Francisco. This is an open-office environment with ambient noise. Candidates must be located in or willing to relocate to the San Francisco Bay Area as this role requires substantial time working on site and in person, including at nearby schoolsSalary$65,000-$70,000 annually with full benefitsStatusExempt, SalariedReports toPrograms DirectorHoursFull-time (40 hours per week), Monday through Friday, 9:00 a.m. to 5:30 p.m. (subject to change based on programmatic needs), some evenings and weekends as requiredTo ApplyFill out this short application and submit your cover letter and resume to hiring@826valencia.org by Friday, June 23. Please write the position title in the subject line. Applications reviewed on a rolling basis, open until filled. Ideal start date is August 7, but there is some flexibility.
Position Summary
The Programs Manager works with a dynamic team at our Tenderloin Center to lead innovative writing programs serving students in grades 3-8 through partner organizations and one school. This position will lead After-School Writing Workshops approximately 8-12 hours per week, as well as support In-Schools Programs at Tenderloin Community Elementary School. The ideal candidate is energized by teaching, can design engaging and effective curriculum,  and is deeply committed to supporting students’ growth in writing skills, confidence, pride, and voice. In addition, we are looking for someone who enjoys collaborating with external stakeholders and is eager to support a diverse team to learn, grow, and lead high-quality student programming.
Position Snapshot
  • Create change by teaching writing workshops and amplifying student voices through publishing
  • Develop and teach student-centered, culturally-responsive curriculum
  • Partner with nonprofit organizations and schools
  • Manage and support a diverse and high-performing team
Reporting To
The Programs Manager reports to the Tenderloin Programs Director at 826 Valencia and supervises one Programs Coordinator and two Program Associates (AmeriCorps members).
Major Responsibilities
Programs Planning and Implementation
  • Design and/or implement standards-aligned, culturally-relevant, and project-based writing curriculum for elementary- and middle-schoolers who participate in After-School Writing Workshops
  • Collaborate with teachers, community partners, parents, and volunteers to deliver effective After-School Workshops and In Schools Programs 
  • Oversee the implementation of In-School Programs at Tenderloin Community Elementary School through supervision of the Programs Coordinator who teaches the classes, develops curriculum, and supports effective collaboration with teachers  
  • Foster cross-collaboration among program leads for effective event planning, curriculum development, and alignment
  • Develop and implement long-term goals and objectives to achieve the successful outcome of programs
  • Oversee, directly manage, and support student publishing projects; plan publishing release celebrations to increase student pride and engage families
  • Manage components of summer programs in collaboration with other Program Managers and Directors
  • Connect students to programmatic opportunities internally(i.e., leadership programs, summer programs, workshops) and externally (i.e., local publishing opportunities, community-based organizations)
  • Track student and volunteer data using Salesforce and the Contract Management System of the San Francisco Department of Children, Youth and Families. Oversee the distribution, collection, entry, and analysis of evaluation data for continuous program improvement and reporting
 Management and Supervision
  • Supervise and support a Programs Coordinator and two Programs Associates by providing ongoing coaching, guidance, and development along a career trajectory; conduct performance evaluations in coordination with 826 Valencia’s appraisal process, Bay Area Youth Agency Consortium (BAYAC), and the Human Resources Manager
  • Supervise interns and volunteers; train, support, and celebrate tutors to promote effectiveness and achieve 2:1 tutor-to-student ratio; support interns’ professional development
  • Assist with the process of recruiting, interviewing, and selecting well-qualified Programs staff
  • Work with Supervisor to set agendas and facilitate team meetings to maintain alignment and build community
  • Create conditions for team members to do their best work and provide support informed by the Employee Handbook and other 826 Valencia policies
 Other Responsibilities
  • Participate in staff and departmental meetings, internal committees on diversity, equity and inclusion, the annual 826 National conference, anti-racism trainings, other professional development activities, and performance appraisal systems
  • Proactively raise issues with the Supervisor to prioritize tasks and implement solutions;meet all deadlines and support others to maintain accurate timesheets
  • Work collaboratively with all staff members to ensure robust programming and coordinate best practices across teams, Writing Centers, and departments
  • All other duties assigned by the Executive Director and Supervisor
 Required Competencies
  • Develops project and team work plans with goals and interim milestones to manage resources, time, and people efficiently; structures and delegates work to ensure deadlines are met
  • Sets up strong collaboration structures that allow for the exploration of various perspectives and ensures roles and responsibilities are clear
  • Understands how change can impact teams and projects, and communicates accordingly, demonstrating ability to effectively manage others in times of uncertainty and change; adjust coaching style for a diverse team
  • Shares information and decisions in a transparent and timely manner, and encourages and celebrates differences in communication styles, providing appropriate coaching on balancing authenticity with sensitivity and respect
  • Sees and responds to the big picture of which stakeholders are being engaged and heard, and actively amplifies voices of marginalized or underrepresented groups
  • Supports an inclusive environment, is proactive in addressing breaches, and works to resolve conflict and foster growth
Education and Experience Requirements
  • Bachelor’s degree required, teaching credential (preferred)
  • At least five years teaching and/or youth development experience in under-resourced communities
  • Strong knowledge of the San Francisco Unified School District and Bay Area education issues, including a clear understanding of issues around diversity (preferred)
  • Experience as a supervisor or people manager (preferred)
  • Fully bilingual in Spanish and English languages (preferred)
  • Able to regularly travel to Tenderloin Community Elementary School, located half a mile away from the Tenderloin Center
  • Facility with Google Suite, Microsoft Office Suite (Word, Excel, PowerPoint), Zoom, and macOS
  • Able to complete a background check and Tuberculosis screening. We will consider qualified applicants with arrest and conviction records for employment, pursuant to the San Francisco Fair Chance Ordinance, but will not hire anyone with a record that includes a conviction of a serious or violent felony, sexual offense, or controlled substance offense
  • Able to provide proof of COVID-19 vaccination including any booster doses when available, or participate in an interactive process for accommodations. Able to follow COVID-19 health and safety guidelines
Compensation & Benefits
  • $65,000-$70,000 annual salary
  • Paid Time Off: 15 Vacation days per year (20 days after two years), 9 Wellness days per year, 13 Holidays, and winter office closure
  • Employer contributions to health insurance coverage for employee and dependents, Employee Assistance Program, group life insurance
  • Pre-Tax Savings: 401(k) plan with employer match, Flexible Spending Account for health care and dependent care expenses, Commuter Benefits
  • Professional development funds (budget permitting)
  • Relocation support may be available for moving to California from another state or country
  • 40% discount at all 826 Valencia stores
826 Valencia is an equal opportunity employer committed to achieving a diverse and inclusive workforce. Candidates who identify as Black, Indigenous or people of color are strongly encouraged to apply. 826 Valencia does not discriminate on the basis of race, ethnicity, age, religion, sexual orientation, political orientation, disability, veteran status, or gender identity or expression. For more information, read the 826 Stand: https://826valencia.org/the-826-stand/. You can read about our core values at https://826valencia.org/core-values/.