826 Valencia takes your privacy very seriously. Please read the sections below to make sure you understand our practices and policies.
We collect the following types of information from you when you access the Service:
Information We Collect Directly From You
Newsletter Sign-Up. When you subscribe to our newsletters you provide your name and email address. We use this information to send you our newsletters and any Service-related messages (i.e. information about changes/updates to features of the Service). You can opt-out from receiving newsletters at any time using the link provided in the email message.
Volunteer Application. When you submit a Volunteer Application, you provide the information that is listed on the application form, including further details about yourself and why you want to volunteer with 826 Valencia. We use this information to provide you with requested information, to ensure the safety of our students, and to find the right place for you in our volunteer program.
Partial Purchases. If you start to buy one of our products, but do not complete the purchase, you may have provided partial information, such as your email address. In that case, we may send you an email to remind you about your interest. If you are not comfortable receiving further emails of this kind, you will always have the opportunity to opt-out.
User Content. If you send us any information or otherwise share any information through the Service you are solely responsible for the content of your messages. When you voluntarily publicly disclose personally identifying information on the Service, that information may be read, collected and used by other users of the Service and may result in unsolicited messages, both commercial and otherwise.
Information We Collect Automatically
We use this information to:
- Remember information so that you will not have to re-enter it during your visit or the next time you visit the site
- Personalize your experience using the Service
- Provide and monitor the effectiveness of the Service
- Monitor aggregate metrics such as the total number of visitors, traffic, usage, and demographic patterns of the Service
- Diagnose or fix technology problems
- To plan for and enhance our services
We may associate information we automatically collect with your other information.
How We Protect Your Information
We care deeply about the security of your information. 826 Valencia uses technological and administrative procedures to attempt to protect the integrity and security of all information collected through the Service. In the event that any information under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those whose information may have been compromised and take other steps in accordance with any applicable laws and regulations.
How We Store Your Information
The information we collect through the Service may be stored and processed in the United States, Canada or abroad. We store personal data for different time periods consistent with the purposes for which the data was originally collected, as subsequently further authorized, or for durations required or allowed under applicable law.
With Whom We May Share Your Information
We will never sell or rent your personal information.
We may share your personal information with our subsidiaries or affiliates or third party business partners for the purpose of providing the Service to you (e.g., email and server providers, payment processors, support services, website services, delivering promotional materials, etc.). We use the external processor Google Analytics to help us measure traffic and usage trends for the Service, BigCommerce for our online store, and Click and Pledge to process donations submitted through the Service. The information also may be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments or with other necessary third parties for the purpose of carrying out your transactions or to investigate allegations of fraud.
Your Choices About Your Information
826 Valencia recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Service is not intended for children under the age of 13. 826 Valencia does not target the Service to children under 13 and does not knowingly collect personally identifiable information from children under the age of 13.
EU and Switzerland Privacy Rights
If you are located in the EU or Switzerland, you may have the following rights related to our use and retention of your personal data, including the right to:
- Request access to and rectification or erasure of your personal data
- Obtain restrictions of processing or object to processing of your personal data
- Data portability, meaning the right to move, copy or transfer your personal data from one organization to another.
- Lodge a complaint about the processing of our personal data with your local data protection authority
California Privacy Rights
How to Contact Us
826 Valencia Street
San Francisco, CA 94110
Molly Parent, Communications Manager